[DONE!] Planned Outage - Sat Jun 20, 2015
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Author:  John Adams [ Thu Jun 18, 2015 8:12 pm ]
Post subject:  [DONE!] Planned Outage - Sat Jun 20, 2015

This Saturday, June 20th 2015, the authentication services will be offline for a short time while the servers are upgraded to be compatible with the new LaunchPad 2.0 application. If you have not read about this upgrade yet, check out this post in the Developer Forums.

The new launcher will offer us many options we did not have before, such as private servers and details about each server before you pick your new home. Most importantly, the new launcher solves a long-standing problem with the VGClientl.exe which is limited to a single-server for any one account. With the redesigned launcher, one account can once again play on multiple VG Servers.

The cut over should not take but a few hours, including testing by the dev team and beta testers. We appreciate your patience during this down time.

When the services come back online, ALL Players will have to download the new launcher, which you can find to the left of this message in the "PLAY VG:SOH!" page (we know it's ugly, but pretty isn't important right now :))

Author:  John Adams [ Sat Jun 20, 2015 8:27 am ]
Post subject:  Re: Planned Outage - Sat Jun 20, 2015

FYI: Services are coming offline now (8am PDT) for the conversion, should only take a few hours to reconfigure and test.

Remember when we're back online, players will need to:

  1. Download and install the new LaunchPad 2.0 from>Play VG:SOH

  2. Create new Login account(s) via the Account Management portal (you can get to this via the LaunchPad->Create Account link)

  3. Create new characters on New Telon after the data wipe.

This data wipe is to clear up 18+ mos of database schema changes and fix issues with the new systems being integrated into existing data, which caused many players to not experience the features we have implemented fully.

Services expected to be restored by 12noon PDT.

PS: While the game services are down, players can download and install the new LaunchPad 2.0 app, which will check itself for updates upon every launch (details coming soon), and you can create your new Login account now here in preparation.

Release LaunchPad version (lower-left corner) should read "LP:"

lp2021.jpg [ 197.95 KiB | Viewed 8039 times ]

If you encounter an error trying to launch the launchpad, you might need to remove the 2.0.1 version and reinstall 2.0.2. Sorry, I relocated the patcher to this morning.

Author:  John Adams [ Sat Jun 20, 2015 11:47 am ]
Post subject:  Re: [DONE!] Planned Outage - Sat Jun 20, 2015

As of 11:45am PDT (15 mins early! woot!) Account Management, LoginServer, LaunchPad 2.0 and New Telon servers are once again available. Thank you to faux-Brad for testing it out :)

Let me know if there are any problems. I will be hanging out on New Telon and in #VGOEmu IRC channel today to troubleshoot any issues.

Author:  phattpkrman [ Wed Jan 20, 2016 7:41 pm ]
Post subject:  Re: [DONE!] Planned Outage - Sat Jun 20, 2015

I am unable to log-in to anything. Please help.

File comment: I am doing this and nothing is working. This is the best game I have ever played. I did for almost 4 years everyday and would love to get back in to play(both of us). Please help with any thing you can. We want to help.
Capture VG.PNG
Capture VG.PNG [ 174.37 KiB | Viewed 5358 times ]

Author:  Moldew [ Thu Jan 21, 2016 3:00 pm ]
Post subject:  Re: [DONE!] Planned Outage - Sat Jun 20, 2015

Right now there is a lot of migration going on with a new host. Hang in there.


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